Legal

Privacy Policy

Last updated: September 14, 2026

La Reyna de las Trocas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly to us, including but not limited to: • Personal identification information (name, email address, phone number, mailing address) • Financial information (income, employment details, Social Security Number) submitted through our Credit Application • Vehicle or equipment preferences and sourcing requirements • Communications you send to us through our contact form or other channels We also automatically collect certain technical information when you visit our website, including your IP address, browser type, and pages viewed.

2. How We Use Your Information

We use the information we collect for the following purposes: • To process and evaluate credit applications • To source vehicles and equipment matching your specifications • To communicate with you about our services, inventory, and your inquiries • To improve our website and services • To comply with legal obligations and enforce our terms • To detect, prevent, and address fraud or security issues

3. Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes: • Encrypted data transmission and storage • Role-based access controls limiting who can view sensitive information (such as credit applications) • Regular security assessments and updates • Employee training on data handling best practices While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

4. Credit Application Data

Information submitted through our Credit Application — including Social Security Numbers, income details, and employment information — is treated with the highest level of security: • Access is restricted exclusively to authorized administrative personnel • Data is stored securely with access controls and audit logging • We do not sell, rent, or share credit application data with third parties for marketing purposes • Credit information is used solely for the purpose of evaluating financing options on your behalf

5. Information Sharing

We do not sell your personal information. We may share your information in the following limited circumstances: • With financing partners and lenders (only with your explicit consent as part of a credit application) • With service providers who assist us in operating our website and business • When required by law, court order, or governmental request • To protect the rights, property, or safety of La Reyna de las Trocas, our clients, or others

6. Your Rights

Depending on your jurisdiction, you may have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Opt out of marketing communications • Withdraw consent for data processing To exercise any of these rights, please contact us using the information provided on our Contact page.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

8. Changes to This Policy

We may update this Privacy Policy periodically. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: La Reyna de las Trocas Doral, FL Email: sales@lareynadelastrocas.com Phone: +1 (305) 954-7665